- CUSTOMER VALUE AGREEMENT'S (CVA'S)
- Maintenance and support
- Authorized marine dealer
- Teknoxgroup Equipment Management
This CVA offers the maintenance performed by Teknoxgroup and it's Cat certified technicians with the right parts, right on time and right service for your machine. Your CVA takes care of that so your operation can maximize its performance.
WHAT IS INCLUDED
GENUINE CAT PARTS WITH PROFESSIONAL SERVICE:
- Preventive maintenance kits aligned to PM events
- Our trained service technicians have the experience, training, and tools to maintain your Cat machines quickly and accurately, bringing the confidence that you will have maximum machine availability
- Maintenance service performed as per Operation and Maintenance Manual
CONNECTED MACHINE DATA AND INSIGHTS:
- Better equipment management is one of the best ways to make your business more competitive and build your operation profitable
- Actionable insights from Teknoxgroup customer portal
- Machine data such as hours, location, fuel burn and fault codes
- Access to Teknoxgroup business related documents for all your Cat equipment
ACTIVE CONDITION MONITORING BY TEKNOXGROUP:
- Our experts know Cat machines like no one else. We will provide you with insights on your machine operation together with timely alerts on critical faults, so that you can plan downtime, increase uptime and reduce operating costs
- In addition to your daily check routine, on each preventive maintenance interval our experts will check your machine’s key components and systems followed by a detailed checklist
- We will identify signs of wear or misalignment and document/present the results to you, together with a solution proposal
WHY STANDARD WORKS FOR YOU
In addition to Basic, Standard will provide you with trained Teknoxgroup technicians for technical inspections and expert consultation, so that you can better manage downtime and plan your machine operation cost. Standard includes usage of Cat fluids, which can extend your component life.
BROWSE THROUGH THE CUSTOMER VALUE AGREEMENTS BROCHURE
and see what agreement best suits yor business.