- CUSTOMER VALUE AGREEMENT'S (CVA'S)
- Maintenance and support
- Authorized marine dealer
- Teknoxgroup Equipment Management
This CVA offers the maintenance performed by Teknoxgroup with the right parts, right on time and right service for your new machine - along with the confidence that you can rely on Teknoxgroup for planned and unplanned machine repairs - you will enjoy premium protection during the 3-year period.
WHAT IS INCLUDED
GENUINE CAT PARTS AND FLUIDS WITH PROFESSIONAL SERVICE:
- Planned maintenance kits aligned to PM events
- Our trained service technicians have the experience, training, and tools to maintain your Cat equipment quickly and accurately, bringing you the confidence that you will have maximum machine availability
- Maintenance service performed as per Operation and Maintenance Manual
ACTIVE CONDITION MONITORING BY TEKNOXGROUP:
- Our experts know Cat equipment like no one else. We will provide you with insights on your machine operation together with timely alerts on critical faults, so that you can plan downtime, increase uptime and reduce operating costs.
- In addition to your daily check routine, on each regular maintenance interval our experts will check your equipment’s key components and systems followed by a detailed checklist
- We will identify signs of wear or misalignment and document/present the results to you, together with a solution proposal
- For selected models, a Premier Equipment protection plan (EPP) is included with a Confidence CVA, covering powertrain, hydraulics, technology components, electronics, cab, brakes, steering, and suspension - giving you during contract duration the highest level of repair cost protection available.
CONNECTED MACHINE DATA AND INSIGHTS:
- Better equipment management is one of the best ways to make your business more competitive and build your operation profitable
- Actionable insights from Teknoxgroup customer portal
- Access to machine data such as hours, location, fuel burn and maintenance alerts
- Access to Teknoxgroup invoices for all your Cat equipment
CAT FLUIDS WITH TEKNOXGROUP S•O•S ANALYSIS FOR FLUID HEALTH MANAGEMENT:
- S•O•S Services is a proprietary process designed to turn fluids analysis data into valuable information. This information is used to manage equipment and reduce operating costs
- We evaluate your sample based upon complete product knowledge, fluid properties and analysis of many data points
WHY CONFIDENCE WORKS FOR YOU
In addition to Performance, Confidence will provide you with comprehensive equipment protection over the CVA duration.
Confidence includes Cat fluids and Teknoxgroup performed fluid analysis.
Confidence includes Advanced Condition Monitoring data, reports and Teknoxgroup expert consultation.
BROWSE THROUGH THE CUSTOMER VALUE AGREEMENTS BROCHURE
and see what agreement best suits yor business.